At Kikay Fashion Boutique, we are committed to providing clear and transparent billing practices. These Billing Terms and Conditions outline the payment process, accepted methods, and policies related to purchases made through our store and website.
1. Payment Methods
- Accepted Payment Methods: We accept major credit/debit cards (Visa, MasterCard, American Express), digital wallets (e.g., PayPal, Apple Pay), and other payment options listed at checkout.
- Payment Security: All transactions are processed through secure and reputable payment gateways to ensure your information is protected.
2. Payment Terms
- Immediate Payment: Orders must be paid in full at the time of purchase. We do not offer cash on delivery or credit terms.
- Currency: All transactions are processed in [Currency], and any currency conversion fees from your payment provider are your responsibility.
- Pricing: Prices displayed on our website are subject to change without prior notice. We strive for accuracy but reserve the right to correct any pricing errors.
3. Billing Information
- Accuracy of Information: You are responsible for ensuring that all billing details provided during checkout are accurate and up-to-date. Incorrect billing information may delay processing or result in the cancellation of your order.
- Billing Verification: For security purposes, Kikay Fashion Boutique may request additional verification or proof of identity to confirm a transaction. Failure to provide the requested information may lead to the cancellation of your order.
4. Taxes and Duties
- Sales Tax: Applicable sales tax will be added to your order based on your location, as required by law.
- International Duties: For international orders, customers are responsible for any customs duties, import taxes, or fees imposed by their country’s authorities.
5. Order Confirmation and Receipts
- Order Confirmation: Upon successful payment, you will receive an order confirmation email containing your order details and a receipt of payment.
- Receipt Requests: If you require an additional copy of your receipt or have not received your order confirmation, please contact our support team at [Email Address].
6. Payment Disputes
- Chargebacks: If you initiate a chargeback or dispute without first contacting Kikay Fashion Boutique to resolve the issue, we reserve the right to contest the chargeback and may limit or terminate your ability to make future purchases.
- Resolution Process: If you encounter any payment issues or disputes, please contact our billing department at [Email Address] or [Phone Number] for prompt assistance.
7. Cancellations and Modifications
- Order Cancellation by Customer: You may request to cancel your order within [X] hours of placing it, provided it has not been processed or shipped. To request a cancellation, please contact us at [Email Address].
- Order Cancellation by Kikay Fashion Boutique: We reserve the right to cancel any order for reasons such as fraud, stock unavailability, or payment issues. If an order is canceled, you will be notified, and a full refund will be issued.
8. Refunds and Billing Adjustments
- Refund Policy: Refunds will be processed according to our Return & Refund Policy. Approved refunds will be issued back to the original payment method.
- Processing Time: Refunds may take [X] to [Y] business days to appear in your account, depending on your financial institution.
- Partial Refunds and Adjustments: In cases where adjustments are required (e.g., promotional discounts, billing corrections), these will be processed as either a partial refund or store credit.
9. Subscription Billing (if applicable)
- Recurring Charges: For subscription services offered by Kikay Fashion Boutique, you agree to automatic billing based on your selected subscription plan. Charges will be made at the interval stated during your subscription registration.
- Cancellation of Subscription: You may cancel your subscription at any time. Cancellations must be made before the next billing cycle to avoid being charged for the next period.
- Refunds for Subscriptions: Partial refunds are not provided for unused portions of a subscription period.
10. Fraud Prevention
- Monitoring: We actively monitor transactions to prevent fraud. Suspicious or potentially fraudulent transactions may be flagged and investigated.
- Account Suspension: If fraudulent activity is detected, Kikay Fashion Boutique reserves the right to suspend or terminate the account associated with the activity.
11. Policy Updates Kikay Fashion Boutique reserves the right to update or modify these Billing Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services signifies your acceptance of these updated terms.
12. Contact Information For any questions or concerns regarding billing, please contact us at:
Kikay Fashion Boutique
34851 Kenai Spur Hwy, Soldotna, AK 99669, United States
support@kikayfashionboutique.shop
+190-73-942-221
Thank you for choosing Kikay Fashion Boutique. Your trust and satisfaction are essential to us, and we are here to assist you with any billing inquiries.